We ship out by Royal Mail Tracked & Signed. We update this information and your tracking number is sent to you. If you were out when Royal Mail tried to deliver your item please refer to the 13 digit number Example GK*********GB to track your order. You can visit the Royal Mail Website www.royalmail.com put in your 13 digit number and it will tell you where your parcel is.
For International customers please refer to the Royal Mail website and follow the above instructions. We cannot be held responsible for packages that are being held by customs. You may be charged taxes on your item.
Please make sure that you check on the Royal Mail website before trying to contact us about, missing, delayed or late item delivery. Thank you.